Shipping
Shipping & Delivery
Charges for delivery of materials and supplies from the client or the client's supplier to ETECHPACKAGING.COM.MY are not included in quotations unless specified. ETECHPACKAGING.COM.MY is not responsible for delays and/or damage incurred during shipping. Title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or its segments, whichever comes first.
| Packaging | Delivery Period |
| Stickers & Labels | 1-3 Days* |
| Flexible Packaging | 14 Days* |
| Boxes & Packaging | 10 Days* |
Refund Policy
Claims for defects, damages, or shortages must be made by the client in writing no later than 3 business days after delivery. If no such claim is made, Etech packaging solutions and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that etechpackaging's performance has fully satisfied all terms, conditions and specifications.
Once a refund request is confirmed, the refund amount will be transferred to the client via online banking within 7 working days. No cash refunds will be provided.
